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Paregal's Customer Testimonials
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Customer Testimonials

 
 

Below are a selection of testimonials that some of our previous customers have been kind enough to write for us.
Please take a few minutes and have a read through them.

 

 

Testimonials 2017

Hi Mark

thanks for your email - everything is fabulous and thanks for a great service - very nice young men, very efficient, tidy no mess and only had a glass of water wouldnt take me up on my tea and biscuits offer!!

Pleasure doing business with your company and would thoroughly recommend you.

Kind regards

Fiona Mcintyre

(Rental Purchase finished)

Thank you so much Mark for the notification, greatly appreciated. We do indeed love the piano :)

Thanks again,

Dominic

Dear Mark

Just heard from my son in Leeds that the piano is in and he loves it. Thanks to you and the team for great problem free service today.

Kindest regards

Jan

So delighted with the piano.

Thank you so much.

Richard

I have been very happy with the service I have received from paregal pianos. The piano I chose was delivered  two years ago and I made my final payment today. Paregal have been a great company to do business with, always prompt and professional. I now own a beautiful instrument which is an heirloom for my family that otherwise I would not have been able to afford.

Thankyou

Sharon from Leicester.

Hi Mark

Just wanted to say thank you for your mammoth round trip yesterday for us and trust you got home safely - albeit very late!

Regards and best wishes.

Keith

Hi Mark,

It’s mrs Beach here Pontefract, I just wanted to thankyou for  delivery of the double stool….wow it looks fantastic and just the job as we are playing duets with the children, so its perfect!!

Kind regards

Janine Beach x

I would like to take this opportunity to thank you for your rental service over the last couple of years.


Kind Regards


Simon Tribble
Hiya
Thanks for the piano, it's great.


Emily

Removal

Thank you both so much for delivering the piano. Me and the other lady thought you were very profesional.

Great job!

 

Testimonials 2016
Hi Mark,

Thanks for the brilliant service for the BKA Summer School; everyone was happy with the pianos and I was certainly happy with the ease of delivery. I'm sorry I didn't see you when you picked them up but I'm assuming everything went smoothly. We haven't decided our venue for next year yet (which will be a longer course: August 16th-25th) but if it's at Leeds again we'll certainly be in touch.

Best wishes,

Nicky

Digital Piano

Hi Mark

Yes many thanks it has arrived in great condition and we put it together with no hassle.

Thanks for your help with this!

Best Regards

Oliver Tomlinson
Isle of Man

Stunning piano.

Thank you Mark

Zhang
Leicester

I have now completed paying the Hire Purchase (HP)  instalments on the splendid Bluthner supplied by Paregal and am pleased to record what an entirely satisfactory transaction it has proved.

In particular:

- the 1897 dark rosewood piano has been mistaken for a new model by visitors, so good does its' case, as restored by Paregal,look.
- the sound has the true 'golden tone ' of this marque and the action including that of the pedals, is light, quiet  and positive.
- the 3 year interest free credit HP terms are very favourable, following the initial 1 year rental period agreed.
-it was especially helpful to have that year's rent written off against the purchase price, effectively spreading the purchase price (itself very reasonable) over 4 years, interest free.

Overall, I am delighted with:
* the quality of the piano and the value-for-money which it represents.
 * the service received from Paregal from the first time I visited their workshop through to delivery (by Paregal themselves) of the restored piano and subsequently playing it for hundreds of hours over a wide range of music.
* the fact that when there was a small problem with the return aspect of the action, Paregal were very helpful and did not hesitate to be so.


Paregal typically carry a fairly wide range of uprights and grands to suit differing requirements and budgets; from my experience now over several years, I would recommend their services unreservedly to anyone considering buying a piano to provide a quality instrument and true value for money.

Colin Everson,
Spilsby,
Lincolnshire.

Removal

Just wanted to say a big thanks for delivery. Great service.

Thank you

Louise

Piano Upgrade

Hi Mark,

Thank you ever so much, I really appreciate all your kindness and hard work you are putting into this, well above and beyond my expectations!  Yes please, l'd absolutely love a gloss finish.
Can't wait to play it!

Kind regards,

Silvia

_____________________________________________________________________________

Hi Mark,

I hope you are well.
Regarding the Offenbach, great many thanks for delivering it safely to us, the gentlemen couldn't have been more helpful. It truly is a delightful instrument and we are very happy with it.

Many thanks,

Silvia

Hi Mark,

Just a quick note to say thanks for the collection.

Paregal have been great to deal with over the years and we hope to use you again in the future.

Regards

Martin

About a year ago I decided I wished to get a grand piano as a longstanding wish since childhood. I chose Paregal Pianos because of their unique ability to pay over a three year period thereby allowing me to go ahead earlier than I would otherwise have done.

I chosen a lovely 6 foot Challen model which was delivered and I found the piano lovely to play and the cabinet had been restored most beautifully.

However I found an issue with the dampeners on the piano which caused an issue with playing certain pieces I like to play. This is where Paregal Pianos really went way and beyond the normal level of service. All efforts were made to rectify the situation however when it was concluded that the piano had an issue that wouldn’t satisfy my need Paregal were happy to return the piano and I chose a different model, an English Danemann.

I am just about to take delivery of this instrument and it is completely superb. It has been done in a matt white and looks completely beautiful. The effort and care of Paul and his team has ensured it performs perfectly in every respect and I am entirely delighted with the instrument.

One could not hope for better service than the service this company is both able and happy to provide. I wholeheartedly recommend anyone considering buying/hiring a piano to choose Paregal Pianos, they are superb and will remain so for the lifetime of your piano!!

Brian

Hi

Just want to leave a message saying thanks for delivering the piano today, super happy with it :-)!!

Anthony

Removal

Hi Mark. My piano was collected today as planned. The young men who came were very cheerful & concerned that the carpet was covered with their blankets & most careful in moving the piano. They passed over the envelope for which I thank you! So all in all we made it in the end.

All good wishes Sandra

 

Testimonials 2015

Last year at the age of 61 I thought it would be a good idea to learn to play the piano.  Not knowing how long it would take me or if I would give up I was delighted when I discovered I could rent a piano from Paregal Pianos.
One year later I am thoroughly enjoying my piano playing so decided to buy the piano.  The money I had paid in rental was taken off the price of the piano so I was more than happy.  Many thanks to all at Paregal Pianos for your help and for my lovely piano.


Debbie

Hi Paul,

I couldn't be happier with the service I've received from paregal you've been fantastic throughout and allowed me to buy a quality instrument which I would not have been able to do outright. You must let me know if you go into other instruments as I am also in the market for a French horn!

Thanks again for your help.

Katie

Mark, 
Just a quick note to say a big thank you for the piano delivered today. 
It looks great and plays wonderfully 
really really appreciated 

The service has been amazing from start to finish and really efficient.
Great bespoke piano, just what we wanted.  

Thanks again
Diane. 

 

Testimonials 2014

Testimonial - I just had to write and let you know how impressed I am with both the service you offer and the excellent customer service I have received from all at Paregal Pianos.  I was desperate to find a piano for my daughter's birthday and after weeks of trawling 'free piano adverts' had given up all hope.  I did not want to buy a second hand piano as I didn't really know what I was looking for. A couple of days before my daughter's birthday, I came across your website and was amazed to see that I could actually hire a piano - who had been keeping this a secret!! However, as her birthday was so close I didn't really anticipate that you would actually be able to get me a piano in time. However, thankfully you responded to my emails very quickly and sorted out a choice of pianos for me.  Amazingly you were also able to deliver it on her birthday. It was great that you 'sneaked' the piano in through the back door and 'quietly' tested it to make sure all was in order.  The piano itself is very impressive and a much better quality of piano than I could ever have got for free or even second hand! My daughter's face when she saw the piano was priceless!  Thank you so much for pulling out all the stops to make this happen.  I would not hesitate to recommend you to others and have already in fact started spreading the secret!
 
Philippa Kilgannon.
I would like to thank you for the friendly prompt service that I have received over the last few years from Paragel.

I initially leased the piano to help my daughter with her piano lessons but decided on a baby grand as it is a lovely piece of furniture too. My daughters piano lessons didn't last very long.................. but the piano did. I have now purchased the piano on your excellent interest free scheme and at a mature age have actually taken up learning to play the piano myself! I love it!

Our piano is now a beautiful piece of furniture, a lovely musical instrument and a whole new exciting interest for me and all thanks to Paragel. Without the lease and interest free purchase schemes this never would have happened.

Thank you!

Gina, Liverpool.

hi mark and paul you are two smashing people we came to upgrade our piano and decided to buy instead we have been so pleased with the service you give its great you are a second to none company would recommend you to any one well done gold stars many many thanks.

Winnifred.

Hi Mark, just want to let you know how pleased I am with the piano.  Beautiful craftsmanship well worth waiting for.  Thank you.

Matthew jones.

Thanks for the piano. We are very happy with it. Very pleased with service. Have a lovely xmas.

Paula.

On a personel note, this is a fantastic service and my 15 year old son Connor will be overwhelmed when he sees his christmas present; he is an accomplished pianist with nothing but an electronic keyboard to play on at home and as a single working mother iwould never be able to afford such an instrument but thanks to you i can provide this for Connor and i just know he is going to be thrilled so thank you.

Silvana Camilleri.

 

Testimonials 2013

Hi Mark, 

I have been meaning to contact you about the piano.............It is AMAZING. It looks wonderful and sounds delightful. I am so happy!

Thank you SO much

John

Thank you for the excellent service we have received from Paregal Pianos - the advise on the piano requirements , through to the rental of the piano and then onto the Purchase. The service received both in the shop and via emails / telephone conversations has been excellent. I would definitely recommend Paragel Pianos to anyone else and have already mentioned them to friends.

Thank you

Gillian Brereton

After falling in love with a restored Steck baby grand piano online, it was literally only a matter of days before the piano was in our home. Right from the initial call Mark was only too happy to help and made the whole process simple and hassle free. Even purchasing the piano through a hire purchase arrangement was straight forward, and when the piano arrived it was beautiful! On every occasion that we were in contact, we found Mark and his team to be reliable, trustworthy and attentive, even arranging for a local tuner free of charge once the piano had settled. We are extremely pleased with our purchase and would not hesitate to recommend Paregal Pianos to any potential piano owner.

Anna and Matt Burton

I recently decided it was long overdue that I should have a grand piano in my life! However, I do not have large sums of money floating about , so purchasing such a large, expensive item seemed an impossibility.

That is, until I found Paregal Pianos.  Most unusually they are happy to rent pianos to you, at 0% finance making the whole idea of owning a grand piano, suddenly and appealingly rather more realistic.

The very nice men at Paregal recommended a Weinbach piano straight away as best suiting my budget and needs.  Taking my sister (a piano teacher) along when I visited the shop we were made to feel very welcome and relaxed about playing the piano.  And play it we did.  We tried out a wide range of repertoire from classical to jazz,  and whilst the instrument had some little ‘quirks’  I loved its sound and tone.

However, the piano was at that time unrestored, so we returned after work was completed on it to play it again.  We loved it and the deal was done.

I was rather concerned about the piano fitting in the house as we live in a very old farmhouse which does have low doors and steps everywhere and every room is on a  slightly different level.  However Paul and Mark were relaxed about it and the piano fitted in my allotted room very smoothly and no fuss was made.

 I would recommend Paregal Pianos most wholeheartedly. They have a very comprehensive range of stock, flexible payment options and offer a friendly and reliable service.  Happy days x

Lisa Marie Baker

Key Largo Trio

The approach to 'Paregal's premises was not promising, after my 100 mile trip from near Skegness,  but potential customers should not be put off. For the welcome was warm and there was a wide range of grands and uprights available to play.  Amongst the pianos on offer was  an 1890's  Bluthner grand. It  proved a joy to play, and though I tried many others, I kept coming back to the Bluthner, which, after a second visit , I decided was the one for me. The piano was not looking at its' best, but I was assured that it would be restored to its' full glory in its' dark Rosewood case.

Paul and Mark were both very helpful and allowed me to make up my own mind in my own time. The piano's price and their approach to financing the transaction suited me. I accepted  that they would need several weeks to finish the restoration properly.

By the time I saw the Bluthner again, it was transformed into a truly beautiful looking instrument, in a pristine case, cleaned meticulously internally and was in 'showroom condition' throughout. It was truly  worthy of the rich sounds  it produces. It was delivered on the agreed date and set up by a  3 man team supervised by Mark. The journey created  some  problems with the repeater action. But, after a  phone call to Wakefield, a competent local technician made remedial  adjustments in time for Christmas.

  • The Bluthner  is a credit to the team at Paregal who have between them restored it to its' full grandeur.

I have been pleased throughout with the service provided to me and the  underlying respect shown by Paul and Mark to this  beautiful instrument. The range of  technical knowledge and skills possessed by the firm has been evident throughout.

I recommend Paregal's  services unreservedly – and  encourage any potential buyer  to visit Wakefield.  I am sure they will find the effort worthwhile!

Colin Everson,

Spilsby Lincolnshire

Hi Paul


We love our piano and all our musical friends comment on what a beautiful sound it has! :-)

Many thanks  
Joanne Dobson

Warwickshire
 

 

Testimonials 2012

Paregal Pianos have been friendly, helpful and responsive throughout my dealings with them. They were helpful and informative when I was choosing the right piano for me and then delivered extremely quickly to make sure I had it in time for the New Year celebrations at my house.

Their hire-purchase arrangement is a terrific option which has allowed me to buy a piano I never would have been able to afford outright. The Wakefield show room is a real treasure trove and I would encourage any piano lover to pay it a visit.

Matt Helm
Melton Mowbray

Mark, firstly i would like to thank everyone at paregal pianos for the excellent service you and the company have provided for the last twelve months, my son has had a great time learning to play the piano which we had the pleasure listening to some excellent pieces from him, i would recommend everyone to get a piano and also use you're company in supplying either to rent which is an excellent idea then to buy at a later stage a great idea.
 

many thanks
Andrew Berks.

It has been my dream for many years to own a grand piano, but I have always been a bit wary of buying something unseen and untested on eBay. As a complete novice, I google'd "baby grand piano Yorkshire" and ploughed my way through several credible websites that seemed to lack a personal touch. What I needed was impartial expert advice on the best piano for me and this seemed to be on offer when I opened the Paregal website.
Next step was to pay a visit - this is where I nearly bottled. The location looks very underwhelming on arrival and I nearly turned away. Take my advice - walk through that door! Behind it is the most fantastic team who will guide you in an impartial way to the piano of your dreams. Make sure you look in the workshop area so that you can see the care and love behind their craft. 
I have now had delivery of the most amazing piano and cannot recommend Paul and his team enough. Excellent value - excellent customer service - phenomenal piano.

Andy Lockey
Halifax

Paregal Pianos provides a fantastic service.  Our chosen piano had been beautifully restored, arrived in great condition and was efficiently set up.  Choosing the rental/buy option gave us the opportunity to get used to the look, feel and sound of the piano and also meant that when it came to tuning, it was done rapidly and efficiently by somebody local to our area and at no extra cost to us - brilliant!

All in all, would thoroughly recommend them, we love our piano and it takes pride of place in our music room!  Many thanks to the Team at Paregal Pianos!

Sarah Weisinger

Hello Mark and Paul

I love the Reisbach upright which replaced the Yamaha a couple of weeks ago.

It is about a million times better to play and listen to.  It would be very tempting to buy it, if it were still for sale later on, but we shall have to see.

Best wishes,

Graham Arthur

Dear Paul,

Thank you so much for our B. Squire. It's beautifully restored and absolutely brilliant to play.

I have and will continue to recommend your work widely!

All the best,

Emily

 

Testimonials 2011
Paregal,

I am the Piano Technician responsible for Eastbourne College. Numbering some 30 pianos and after recommending you to re polish the Danemann 9 ft. for the Underground Theatre I had no hesitation in doing so again for the Colleges Steinway D.

 I would like to most sincerely record my thanks and great appreciation for the quality of work attained. It now has pride of place in their brand new purpose built music department. Should the opportunity arise again I would have no hesitation in recommending you again.

With thanks and Regards

Andrew Harrison,
Harrison and sons.
Dear Paul

Just to let you know the White Challen Baby Grand was delivered safely and efficiently yesterday.

It looks absolutely stunning and I am delighted with it.

The workmanship is faultless and it sounds wonderful, I cannot walk by it without sitting down to practice for half an hour which means I don't get much work done!

Thank you once again for all you help. I am more than satisfied and would certainly recommend you and your team to anyone wishing to buy a piano.

All the best

Christine Tagg
Having decided to rent a piano, I found paregalpainos via the internet and i am pleased i did.  My communications, and many questions, were dealt with promptly and efficiently. 
Delivery was smooth and untroubled, and the quality of the re-finished piano is superb. 
The white contemporary look is just what i was looking for, for a sensible monthly outlay.  A good service, a good product.  Many thanks"

Regards

Karen
Hi

Just to say thank you for the Kemble piano received last Saturday.  It is
great, looks great and sounds great - I'm really pleased with it.

Many thanks

Debbie  Britton

Dear Paul and Lyn
 
I just want to thankyou so very much for the beautiful Barrett and Robinson piano that we bought from you last month. It had obviously been lovingly cleaned and polished when it arrived to our house. It looked so very different from when we saw it in the showroom and your time and skill spent on it prior to delivering it to our door has just added to its character and charm.The piano sounds amazing and is a wonderful addition to our home. My daughter is enjoying practising on it every day and is aiming to have learnt to play her first carol on it just in time for christmas.Can't wait to hear it.
 
Kind Regards
 
Joanne and Leila Qureshi

Dear Paul,

Very many thanks to you, and all involved at Paregal, for the work you
have done in "re-incarnating" Mum and Dad's piano. What you have done
is terrific!  and what we were hoping for. Thank you.

Mrs. C

 

Testimonials 2010

"a brilliant one-stop shop for wonderfully characterful pianos lovingly restored and refurbished.  Paul was happy to indulge my every whim with minimum fuss and pragmatism, and my refurbed vintage piano looks and sounds incredible...  I can play it for hours, I love it." 

Julia Biel
London

With money in hand I called at Paregal Pianos intent on buying a popular named Japanese piano. Having spoken with Paul and played many instruments there I left with a Danemann at less than half the price I had in mind.

The thought I am left with is a recurring theme in the testimonials of honesty and that is what you get, no sales patter or pressure to buy, but sound advice.

Paul delivered the piano personally through the snow. It looks like new and plays beautifully…Thank you very much

Keith Baskill
Beverley
East Yorkshire

Dear Paul and Lynne
 
How pleased we are at having made the detour to your workshop in the hope of finding a suitable used piano for our son. He soon made himself at home trying out the previously loved but seriously neglected and soon to be restored pianos and chose a Rogers for its impeccable history and sound.

Eight weeks later and early in the morning it arrived on our doorstep.
What a difference. Our first thoughts were there had been a mistake but were assured it was the one chosen. It looked and sounded amazing. To bring this piano back to its original glory in such a short time must have taken so much skill and effort particularly as the work is undertaken not by a large company but a small dedicated team headed by Paul. Our son is so pleased.
We would have no hesitation in recommending Paregal Pianos. Paul and Lynne are eager to help and advise and collection and delivery is countrywide. Why go anywhere else.
 
Lynne and Terry Horne,   Buckinghamshire
Dear Paul & Lynne,

Just to let you know we took delivery of our Barrett & Robinson Piano yesterday and absolutely love it! We can't believe it's the same Piano we saw in your workshop looking so forlorn only a couple of months ago. It looks, feels and plays like a brand new Instrument, and now has pride of place in our living room where it has already become 'one of the family'.

You have an incredible skill in restoring these old Pianos and it's great to see this skill is alive and well in 2010.
We wish you all the very best, and will be reccomending you wholeheartedly to everyone we know with an interest in Pianos.

Kindest regards

Richard, Jo & Emily
Pontefract, West Yorks.

We had a great experience with Paregal Pianos. We found a lovely piano, that had been beautifully restored by Paul, which we rented for 12 months prior to final purchase.
The rental / purchase scheme is a great way to find out if the piano is for you. Lovely, friendly people - we would recommend anyone looking for a piano to check them out first. Our piano now takes pride of place in our dining room, it is just what we were looking for.

John & Jill Clay,

Scunthorpe
July 2010

We cannot recommend Paregal Pianos highly enough, Paul’s honesty, integrity and helpfulness has been second to none together with his genuine passion for piano’s and their restoration. 
We are delighted with our renovated piano. The finished look and tone is everything Paul said it would be and more.

Thank you Paul.

The Taylor-Munt Family
Knaresborough

Paul at Paregal produces renovated pianos that look better than new!! If you visit his workplace in Wakefield (which we did, having driven up from London), do not be put off by the surroundings, they hide a remarkable change that Paul makes to his pianos before they leave his store. If you want a piano, large - or small - don't bother going to a shop for a new piano, go to Paul for what you will believe is a bargain.
You will not be disappointed. We recommend him very highly.

David and Annie Grice
London.

The service we recieved from paregal pianos was excellent , when our piano arrived it far exceeded our expectations , we would have no hessitation in recommending paregal pianos to anyone wanting to buy or rent a piano.

Thanks again to paul and all the staff.
                                                              
Simon and Steve Leicester

A very prompt, courteous and professional service. Thank you for a beautifully restored piano.

Sharif, London.

If only more companies could be like Paregal! The service that we have received from the minute we walked through the door of their showroom has been excellent, including their after sales service. They couldn't have
done more to accommodate our requirements and nothing seemed too much trouble. Dealing with Paregal has been such a pleasant experience, without ever feeling pressurised into making a decision and we would have no hesitation in recommending them or in using them again ourselves.


The Barr Family, Derbyshire

Paregal Pianos were most helpful in supplying me with a lovely piano. Fast, efficient and friendly customer service,
I would highly recommend them to others.

All the best

Liz Foster
West Yorkshire

Dear Lynne

Just a little note to say thankyou for all of your help in organising my piano rental. I know I have been a rather enthusiastic customer bordering on pest!! I have been very impressed with your service and am very grateful for your understanding. I will keep you updated with my progress!

Kind Regards

Kelly Harvey
Oxfordshire

Dear Paul & Lynne

I wanted to take the time to thank you both for your honesty integrity and general helpfulness in all matters concerning the purchase of my first piano. You both made it very easy for me to take the chance on buying something I had not seen and I am delighted that I did so. The piano was everything that you said it would be and more.
The movers you recommended were also a credit to you. My only disappointment is that I did not get to meet you both in person. I will be back at some point with deeper pockets and look forward to you taking care of my needs again. Perhaps next time I will make the pilgrimage to Yorkshire. Thanks again.

Warm wishes

Jamie Palmer
London

 

 

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